Appeals Report
Administrators can review violation appeals to cancel tickets, grant appeals with reduced fines or uphold appealed violations. In the event that the appeal time has expired and no appeal has been applied for, then the Admin can still grant an appeal by editing the violation and using the Appeal area in the edit window.
To review appeals as an admin hover over the Violations icon and click Appeals and then select Appeals Report.
The Appeals Report page is displayed with information related to the violation and appeal date.
Click View Info beside a person's name to get details on that appeal. The User Appeal History screen displays.
Additional Options
If you click the person's username, you will be taken to the Edit User Profile page. If you click the ticket number, you will be able to view the Violation Information page.
All information on the appeal is displayed. The user history is displayed as well as user and vehicle information.
Click the Action Taken picker and choose to Uphold, Reduce or Cancel this violation. In this example, Reduce Violation has been selected and a new fine amount is entered. In the box for Comments to Send to Appellant, enter your comments regarding your appeal decision.
Click the Submit button when finished to process the appeal and to email the user.
This is an example of the email that will go to the user, your email might look different from ours depending on your set up.
Alternatively, you can follow steps taken from the 'Edit a Violation as an Administrator' page excerpted below:
Filter by label
There are no items with the selected labels at this time.
Show If macro has stopped working
Visibility for Confluence requires an active app subscription