Support Notes

Violations that have been entered from the handheld will include a PIN as well as the handheld issuing the violation. If the violation does not include these suffix and prefixes, then it has not been issued by a handheld and instead has been issued manually.
Tickets from the handheld display a number rather than a name under the Writer. Writer - This is a system assigned number that identifies the enforcement officer that issued the violation. Each enforcement officer has their own unique number and can be verified by administrators. The writer is identified by a unique identifier to provide security to the enforcement officer. If you require more information about the ticket writer you can search the violation on the admin side and get an actual name for the person who wrote the ticket.

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