User - History Tab

The History tab allows administrators to view/edit all transactions and adjustments (locker reservations/rentals, permit reservations/payments, violations/payments, appeals/payments, DNTT records and email records) on a user's account. 

There are a number of links on this page that administrators can select to get additional information, make edits, adjustments and/or refunds. 

View Completed History

This view has the transactions ordered by date with the most recent transaction at the top of the list.

Administrators can select the View links to get additional information on each of the transactions, make edits, adjustments or refunds.

The Email link  brings up a screen that allows administrators to email the specific user.

Click View beside any record to see more information about the transaction listed.

Recent History

Admins can use the Recent History tab to view the top 100 recent history records for a user.

The items included on this history page are a roll up of all of the individual history items such as LockerParkingEnforcement Adjustment, Address, and Mail Records. Its important to note that not all records appear on the recent history report and to see more you can use the All Records page for a completed history of that user. 

The Adjust link allows administrators to make adjustments to transactions/payments that have been processed.

The Item Number link (locker number, permit number, violation ticket number, appeals record number) allows administrators to view/edit details about the item.  

Click the 'Update' button to save any changes you make.

The Pay Date link indicates whether or not a transaction was fully processed, when it was processed and when selected it links to the payment details.

Administrators can  view/edit other details of the transaction,  complete the processing of a payment, no refunds or make adjustments.