Guide to System Settings

Guide to System Settings

  1. To access the system settings, go to System Config and click on System Settings.  In most cases these settings affect the admin side of the application.

System Settings Grid

General System Component

General System Component

Setting Name

Definition

Notes

Default Notification Email

The address you wish all notifications from OPS-COM be sent to

 

Organization Name: Website

Set the name of the Organization

 

Organization Name: Handheld

Set the name of the Organization that appears on the handheld

 

Country

Set the country where the system is located

 

Company Address

Set your primary street address here

 

Time zone

Set the time zone based on your closest major city

 

System Timeout

Set how long the system can be idle before timeout (can be up to 6 hours)

 

From Email

This address will be the return address that appears in emails sent from OPS-COM

 

Time offset (mins)

This represents your time offset from Greenwich mean time

 

Using daylight savings

Used to toggle whether or not you are subject to daylight savings time

 

System Timeout

Set length of time before the admin user is automatically logged out of OPS-COM

 

Run the Task Scheduler

Used to toggle whether or not your system uses the Task Scheduler

 

Template Editor

Choose between RAW HTML Editor and a WYSIWYG Visual Editor

 

Select how to show dates

Used to set the date format

 

 

 

 

Alarms Component

Setting Name

Definition

Notes

Use Alarms System

Controls if the Client can use Alarms module

Admins can see, only OPS-COM Team can change.

Alarm Duration

 

 

Generic Alarm Append Threshold

Picklist that allows you to determine the type of alarm you want to issue, and what Action you want taken. In addition you choose the Dispatch Sub Category that should be associated with this Alarm.

For example, People Alarms should generate a System Alert with a Sub-Category of Personal Safety Reports.

 

People Alarm Append Threshold

Same as above

 

Vehicle Alarm Append Threshold

 

 

Stolen Device Append Threshold

 

 

Email Address

Email Address that an alert is sent to

 

Generic Alarm

Same as above

 

People Alarm

 

 

Plate Alarm

 

 

Collections Component

Setting Name

Definition

Notes

Days before CRC is eligible

Set the length of time before a ticket is sent to court

 

MTO Lookups on all records

Perform an MTO Lookup on all records even if a user profile exists

 

Include All Unpaid Violations

When Toggled on: Includes all unpaid Violations when sending violation notices
When Toggled off: Only the violation in question will be included in the letter

 

Prevent Violation Payment

Prevents violations from being paid through OPS-COM if they have been sent to collections

 

Prevent Purchases

Prevents Users from making any permit purchases if this is enabled and a violation has been sent to collections

 

Send Letter To All

When Toggled on: Send collections letter to all users even if they have been emailed a copy

 

Deposits Component

Setting Name

Definition

Notes

Use Deposits

Toggle the use of deposits on or off

 

Enable Deposits For Permits

 

 

Forms Component

Setting Name

Definition

Notes

Default email for sending form entries

These settings are used to control the Forms Module

 

Global Component

Setting Name

Definition

Notes

Email Image Header

Select an image to appear in the header of all emails

 

Default Site Logo

Select a logo that appears on the mobile app, Text2ParkMe and the QR code interface

 

Default Site Header

Select a background image that appears in the header of the mobile app, Text2ParkMe and the QR code interface

 

Disable nightly email notifications

Disable auto-emails during system maintenance

 

Symbol before the dollar value

Which currency symbol to use before a dollar value

Accommodates the English format of the dollar value $100.00

Symbol after currency value

Which currency symbol to use after a dollar value

Accommodates the French format of the dollar value 100,00$

Handheld Device

Setting Name

Definition

Notes

Network Communication Model

Select Standard or Volley

 

 

 

 

Setting Name

Definition

Notes

Usage Limit

 

 

Enable Megdgate nightly script.

 

 

Lightweight Directory Access Protocol Component

Setting Name

Definition

Notes

Log Failed Attempts

 

 

Use SSL

 

 

Servers

 

 

BaseDN

 

 

Account Suffix

 

 

LDAP username

 

 

LDAP password

 

 

Student Group Name

 

 

Staff Group Name

 

 

Licensing Component

Setting Name

Definition

Notes

Permits per year

Indicate the number of permits eligible to be used yearly (Usage Limit)

 

Violations per year

Indicate the number of violations eligible to be written yearly (Usage Limit)

 

Temp Permits per year

Indicate the number of temp permits eligible to be used yearly (Usage Limit)

 

Number of Handhelds

Indicate the number of OPS-COM for Android Licenses to be used (Usage Limit)

 

Mobile PL8RDR Cameras

Indicate the number of Mobile Cameras in use by client

 

Static LPR Cameras

Indicate the number of Static Cameras in use by client

 

Lockers per year

Indicate the number of lockers eligible to be used yearly (Usage Limit)

 

Validation Records per year

Indicate the number of validation records eligible to be used yearly (Usage Limit)

 

Dispatch Logs per year

Indicate the number of dispatch logs eligible to be used yearly (Usage Limit)

 

Incidents per year

Indicate the number of incidents records eligible to be used yearly (Usage Limit)

 

Lockers Component

Setting Name

Definition

Notes

Enable Lockers Module

Toggles the use of the Lockers Module

Admins can see, only OPS-COM Team can change.

Tax %

Percentage of tax to charge for lockers

 

Map of Lockers

Used to enter a path to a diagram or map image

 

Receipt Reply To Address

Reply to address on receipts if only a locker was purchased

 

License Plate Recognition Component

Setting Name

Definition

Notes

Possible plate prefixes

Indicates the prefix of what typical plate reads in your region start with. (ie: 123 for Numbers, ABC for Alpha Characters)

 

Using Mobile LPR

This checkbox will toggle on or off the use of the LPR functionality on handheld devices

 

Parking Component

Setting Name

Definition

Notes

Validation deletion cutoff minutes

Indicate how long a validation record is editable by an admin before it is locked into the system

 

Payments Component

Setting Name

Definition

Notes

Gateway Online

Toggle to set the status of your payment gateway (Online or Offline)

 

Invoice Number

An incremental number for invoices. This can be set the first time you want to issue them

 

EFT Settings

 This is used if you are set up to accept EFT payments through OPS-COM. You must be set up by OPS-COM Team first, before you can change anything

Admins can see, only OPS-COM Team can change.

Permits Component

Setting Name

Definition

Notes

Receipt Reply To Address

Reply to address for receipts that contain permits

 

Multiple Plate Validator

Allow multiple plates in parking validator

 

Require Payment for Rollovers

If enabled, only permits that are paid for and processed can be rolled over

 

Show remaining permits

If enabled, the number of remaining permits in a lot will be shown to site users. e.g. "32 Remaining"

If disabled, the number of remaining permits will be replaced with "On Sale" (which hides how many permits are left from users)

Screenshot:

Enable User Permit Printing

 

 

Show Total Spots Taken

 

 

Show Waiting List Rank

 

 

Show Only Visible Lots

 

 

Waitlist Email Managers

Enter the email address of the admin who will be managing the waitlists

 

Waitlist Reservation Duration

Enter a timeframe for how long a waitlist reservation will be held before being released

 

Receipt Reply To Address

 

 

Allow Credit Card Processing

Allows credit card payments for rollovers

Admins can see, only OPS-COM Team can change.

Personal Information on Permit Print

 Include personal information on hang tag printing

 

Require Mailing Address

Require a mailing address to be completed fully to purchase permits

 

Show Permit Lots on Landing Page