Guide to System Settings
- 1 System Settings Grid
- 1.1.1 General System Component
- 1.1.2 Alarms Component
- 1.1.3 Collections Component
- 1.1.4 Forms Component
- 1.1.5 Global Component
- 1.1.6 Handheld Device
- 1.1.7 Lightweight Directory Access Protocol Component
- 1.1.8 Licensing Component
- 1.1.9 Lockers Component
- 1.1.10 License Plate Recognition Component
- 1.1.11 Parking Component
- 1.1.12 Payments Component
- 1.1.13 Permits Component
- 1.1.14 Security Component
- 1.1.15 Third Party Component
- 1.1.16 User Profile Component
- 1.1.17 Vehicles Component
- 1.1.18 Violations Component
- 1.2 Related Content
- 2 Tomahawk System Settings Grid (This is a work in process)
- 2.1 General System Component
- 2.2 Alarm Component
- 2.3 Automatic Login Component
- 2.4 Form Component
- 2.5 Global Component
- 2.6 Incidents Component
- 2.7 Lightweight Directoy Access Protocol Component
- 2.8 Licensing Component
- 2.9 Locker Component
- 2.10 License Plate Recognition Component
- 2.11 Parking Component
- 2.12 Payment Component
- 2.13 Permit Component
- 2.14 Security Component
- 2.15 Third Party Component
- 2.16 User Profile Component
- 2.17 Vehicles Component
- 2.18 Violation Component
To access the system settings, go to System Config and click on System Settings. In most cases these settings affect the admin side of the application.
System Settings Grid
General System Component | ||
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Setting Name | Definition | Notes |
Default Notification Email | The address you wish all notifications from OPS-COM be sent to |
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Organization Name: Website | Set the name of the Organization |
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Organization Name: Handheld | Set the name of the Organization that appears on the handheld |
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Country | Set the country where the system is located |
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Company Address | Set your primary street address here |
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Time zone | Set the time zone based on your closest major city |
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System Timeout | Set how long the system can be idle before timeout (can be up to 6 hours) |
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From Email | This address will be the return address that appears in emails sent from OPS-COM |
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Time offset (mins) | This represents your time offset from Greenwich mean time |
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Using daylight savings | Used to toggle whether or not you are subject to daylight savings time |
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System Timeout | Set length of time before the admin user is automatically logged out of OPS-COM |
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Run the Task Scheduler | Used to toggle whether or not your system uses the Task Scheduler |
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Template Editor | Choose between RAW HTML Editor and a WYSIWYG Visual Editor |
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Select how to show dates | Used to set the date format |
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Alarms Component | ||
Setting Name | Definition | Notes |
Use Alarms System | Controls if the Client can use Alarms module | Admins can see, only OPS-COM Team can change. |
Alarm Duration |
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Generic Alarm Append Threshold | Picklist that allows you to determine the type of alarm you want to issue, and what Action you want taken. In addition you choose the Dispatch Sub Category that should be associated with this Alarm. For example, People Alarms should generate a System Alert with a Sub-Category of Personal Safety Reports. |
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People Alarm Append Threshold | Same as above |
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Vehicle Alarm Append Threshold |
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Stolen Device Append Threshold |
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Email Address | Email Address that an alert is sent to |
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Generic Alarm | Same as above |
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People Alarm |
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Plate Alarm |
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Collections Component | ||
Setting Name | Definition | Notes |
Days before CRC is eligible | Set the length of time before a ticket is sent to court |
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MTO Lookups on all records | Perform an MTO Lookup on all records even if a user profile exists |
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Include All Unpaid Violations | When Toggled on: Includes all unpaid Violations when sending violation notices |
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Prevent Violation Payment | Prevents violations from being paid through OPS-COM if they have been sent to collections |
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Prevent Purchases | Prevents Users from making any permit purchases if this is enabled and a violation has been sent to collections |
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Send Letter To All | When Toggled on: Send collections letter to all users even if they have been emailed a copy |
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Deposits Component | ||
Setting Name | Definition | Notes |
Use Deposits | Toggle the use of deposits on or off |
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Enable Deposits For Permits |
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Forms Component | ||
Setting Name | Definition | Notes |
Default email for sending form entries | These settings are used to control the Forms Module |
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Global Component | ||
Setting Name | Definition | Notes |
Email Image Header | Select an image to appear in the header of all emails |
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Default Site Logo | Select a logo that appears on the mobile app, Text2ParkMe and the QR code interface |
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Default Site Header | Select a background image that appears in the header of the mobile app, Text2ParkMe and the QR code interface |
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Disable nightly email notifications | Disable auto-emails during system maintenance |
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Symbol before the dollar value | Which currency symbol to use before a dollar value | Accommodates the English format of the dollar value $100.00 |
Symbol after currency value | Which currency symbol to use after a dollar value | Accommodates the French format of the dollar value 100,00$ |
Handheld Device | ||
Setting Name | Definition | Notes |
Network Communication Model | Select Standard or Volley |
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Setting Name | Definition | Notes |
Usage Limit |
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Enable Megdgate nightly script. |
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Lightweight Directory Access Protocol Component | ||
Setting Name | Definition | Notes |
Log Failed Attempts |
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Use SSL |
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Servers |
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BaseDN |
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Account Suffix |
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LDAP username |
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LDAP password |
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Student Group Name |
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Staff Group Name |
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Licensing Component | ||
Setting Name | Definition | Notes |
Permits per year | Indicate the number of permits eligible to be used yearly (Usage Limit) |
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Violations per year | Indicate the number of violations eligible to be written yearly (Usage Limit) |
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Temp Permits per year | Indicate the number of temp permits eligible to be used yearly (Usage Limit) |
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Number of Handhelds | Indicate the number of OPS-COM for Android Licenses to be used (Usage Limit) |
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Mobile PL8RDR Cameras | Indicate the number of Mobile Cameras in use by client |
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Static LPR Cameras | Indicate the number of Static Cameras in use by client |
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Lockers per year | Indicate the number of lockers eligible to be used yearly (Usage Limit) |
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Validation Records per year | Indicate the number of validation records eligible to be used yearly (Usage Limit) |
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Dispatch Logs per year | Indicate the number of dispatch logs eligible to be used yearly (Usage Limit) |
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Incidents per year | Indicate the number of incidents records eligible to be used yearly (Usage Limit) |
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Lockers Component | ||
Setting Name | Definition | Notes |
Enable Lockers Module | Toggles the use of the Lockers Module | Admins can see, only OPS-COM Team can change. |
Tax % | Percentage of tax to charge for lockers |
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Map of Lockers | Used to enter a path to a diagram or map image |
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Receipt Reply To Address | Reply to address on receipts if only a locker was purchased |
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License Plate Recognition Component | ||
Setting Name | Definition | Notes |
Possible plate prefixes | Indicates the prefix of what typical plate reads in your region start with. (ie: 123 for Numbers, ABC for Alpha Characters) |
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Using Mobile LPR | This checkbox will toggle on or off the use of the LPR functionality on handheld devices |
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Parking Component | ||
Setting Name | Definition | Notes |
Validation deletion cutoff minutes | Indicate how long a validation record is editable by an admin before it is locked into the system |
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Payments Component | ||
Setting Name | Definition | Notes |
Gateway Online | Toggle to set the status of your payment gateway (Online or Offline) |
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Invoice Number | An incremental number for invoices. This can be set the first time you want to issue them |
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EFT Settings | This is used if you are set up to accept EFT payments through OPS-COM. You must be set up by OPS-COM Team first, before you can change anything | Admins can see, only OPS-COM Team can change. |
Permits Component | ||
Setting Name | Definition | Notes |
Receipt Reply To Address | Reply to address for receipts that contain permits |
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Multiple Plate Validator | Allow multiple plates in parking validator |
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Require Payment for Rollovers | If enabled, only permits that are paid for and processed can be rolled over |
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Show remaining permits | If enabled, the number of remaining permits in a lot will be shown to site users. e.g. "32 Remaining" If disabled, the number of remaining permits will be replaced with "On Sale" (which hides how many permits are left from users) | Screenshot: |
Enable User Permit Printing |
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Show Total Spots Taken |
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Show Waiting List Rank |
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Show Only Visible Lots |
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Waitlist Email Managers | Enter the email address of the admin who will be managing the waitlists |
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Waitlist Reservation Duration | Enter a timeframe for how long a waitlist reservation will be held before being released |
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Receipt Reply To Address |
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Allow Credit Card Processing | Allows credit card payments for rollovers | Admins can see, only OPS-COM Team can change. |
Personal Information on Permit Print | Include personal information on hang tag printing |
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Require Mailing Address | Require a mailing address to be completed fully to purchase permits |
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Show Permit Lots on Landing Page | ||