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Guide to System Settings

Guide to System Settings

  1. To access the system settings, go to System Config and click on System Settings.  In most cases these settings affect the admin side of the application.

System Settings Grid

General System Component

Setting Name

DefinitionNotes

Default Notification Email

The address you wish all notifications from OPS-COM be sent to

Organization Name: Website

Set the name of the Organization

Organization Name: Handheld

Set the name of the Organization that appears on the handheld

Country

Set the country where the system is located
Company AddressSet your primary street address here

Time zone

Set the time zone based on your closest major city

System Timeout

Set how long the system can be idle before timeout (can be up to 6 hours)
From EmailThis address will be the return address that appears in emails sent from OPS-COM

Time offset (mins)

This represents your time offset from Greenwich mean time

Using daylight savings

Used to toggle whether or not you are subject to daylight savings time
System TimeoutSet length of time before the admin user is automatically logged out of OPS-COM

Run the Task Scheduler

Used to toggle whether or not your system uses the Task Scheduler

Template Editor

Choose between RAW HTML Editor and a WYSIWYG Visual Editor

Select how to show dates

Used to set the date format



Alarms Component

Setting NameDefinitionNotes
Use Alarms SystemControls if the Client can use Alarms moduleAdmins can see, only OPS-COM Team can change.
Alarm Duration

Generic Alarm Append Threshold

Picklist that allows you to determine the type of alarm you want to issue, and what Action you want taken. In addition you choose the Dispatch Sub Category that should be associated with this Alarm.

For example, People Alarms should generate a System Alert with a Sub-Category of Personal Safety Reports.


People Alarm Append ThresholdSame as above
Vehicle Alarm Append Threshold

Stolen Device Append Threshold

Email AddressEmail Address that an alert is sent to
Generic AlarmSame as above
People Alarm