Module 3 - LockerAdmin

The LockerAdmin module allows the administrator to manage locker permits. From this section, the administrator can add buildings and building areas, allocate lockers, add costs for lockers, monitor, and manage locker usage.  This is a paid module and will not be available with all service levels.

Setting up your Lockers

To set up your lockers go to the Allocate menu item. This allows Administrator to input all locker related information, including location, quantity, allocation (i.e. yearly, monthly), and cost. At any time, the administrator can use this menu option to update locker information. For more information refer to this wiki article. You can also single allocate lockers. The Single Allocate option allows the administrator to input locker related information to one specific locker, including location, quantity, allocation (i.e. yearly, monthly), and cost. At any time, the administrator can use this menu option to update locker information.

Creating different User Types for Lockers

User Types for Lockers makes the Locker system more advanced by adding a couple of features. These features add the ability to limit who can purchase a locker in a defined area and add the ability to add an alpha character to a locker number. This makes locker numbering more manageable. For example, you may have locker number 100 existing multiple times in a specific building.  

This feature must be enabled by the OPS-COM support team.

Use Prefixes with your Locker Numbers

Locker Prefix allows the Admin to assign locker numbers which may have an Alphanumeric display on the physical locker and simplify what the User sees.  As the system can only allow numeric numbering of the lockers and also does not allow numbers to be repeated, this functionality was added to facilitate the need to use numbers that might be the same from building to building.

This feature must be enabled by the OPS-COM support team.

Selling your Lockers

You must have an Active Sales window to allow users to purchase Lockers. For more information refer to this wiki article.  From time to time you will have Users that put a locker on order but do not complete the payment process. These lockers can go on the Midnight List. This means that lockers on this list will automatically be released from users that do not have promises for payment (e.g. the locker was reserved but the user did not specify how they were going to pay). These lockers will be available for purchase again the next day. Refer to this wiki article for information about using the Midnight List. The Midnight List must be enabled by the OPS-COM support team.

Searching Lockers and Switching Lockers between Users

The Locker Search option allows administrators to search locker(s) to be able to view/edit details. The Locker Switch option allows administrators to change the locker that is associated with a particular user.

Troubleshooting Locker Issues

If you can't figure out what has gone wrong with your locker setup you can refer to the flowchart in this wiki article to help troubleshoot the issue.