Module 5 - Text2ParkMe

Text2ParkMe allows users to pay for temporary parking via SMS (text) messaging. Text2ParkMe will also send out reminders when their parking time is about to expire and allow users the option to extend their parking time. Text messaging fees do apply based on individual phone plans. For system security, Text2ParkMe only allows one active booking at a time. Users cannot book more than one transaction/vehicle parking booking until the previous booking has expired. Users will also want to refer to their organization's parking map for visitor parking lot locations.

Enforcement Officers that do virtual chalks or plate searches on vehicles that have valid Text2ParkMe temporary permits will show as valid, with the expiry, on the Android Handheld units.

Setting up OPS-COM to Use Text2ParkMe (T2P)

If you have purchased Text2ParkMe you must have a gateway provider set up to accept T2P payments. You must work with our project manager to ensure this gateway is configured and tested to work with your system. 

You will also require a T2P phone number that your users will text to obtain temporary parking. The OperationsCommander Support team will ensure this number is set up and tested for you.

You must also set up your lots to allow Text2ParkMe permits. Refer to this wiki article for more information.

Your Clients and Text2ParkMe

Operations Commander will handle the following English-language text messages in accordance with industry standards:

• STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT –  will stop customers from receiving messages.
• START, YES and UNSTOP will opt customers back in to the messages coming from your Text2ParkMe phone number.
• HELP and INFO will return a message informing the customer that they can use the above commands to control the delivery of messages.

Refer to this wiki article for information about how your clients must set up to enable Text2ParkMe. They must provide a cell phone number, add a vehicle and store a credit card on their user profile.

Text2ParkMe Reports

There are two reports that Admins will regularly use to manage T2P. These are the 'Usage' and the 'Active Permits' reports.

The Usage report allows administrators to view details about users who have used Text2ParkMe. Refer to this wiki article for more information.

The Active Permits report allows administrators to view details about the users who are currently parked using Text2ParkMe. Refer to this wiki article for more information.