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When do we use this?

Cancel Transaction is used to cancel a transaction when a promise to pay has been made but before the purchase has been paid for/processed. Dropping a payment cancels the promise to pay and release the items back into the inventory.

1. Note that the top right-hand corner will always identify the name of the user file that is being worked in.

2 When going through the payment process, on the final Payment Request Received screen, select the red Cancel Transaction button.

3. This will bring up a pop-up message to confirm that you do want to drop the payment/cancel the transaction. Select the OK button to confirm the cancellation of the transaction. By dropping a payment, the item that was to be purchased becomes disassociated from the user and is available to be sold to another user.


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