When do we use this?
Cancel Transaction is used to cancel a transaction when a promise to pay has been made but before the purchase has been paid for/processed. Dropping a payment cancels the promise to pay and release the items back into the inventory.
1. Note that the top right-hand corner will always identify the name of the user file that is being worked in.
2 When going through the payment process, on the final Payment Request Received screen, select the red Cancel Transaction button.
3. This will bring up a pop-up message to confirm that you do want to drop the payment/cancel the transaction. Select the OK button to confirm the cancellation of the transaction. By dropping a payment, the item that was to be purchased becomes disassociated from the user and is available to be sold to another user.