When do we use this?
OperationsCommander has the ability to set a flag on a violation that will allow the violation to bypass the normal collections system. This means that the violation will not be sent to MTO for lookup, be sent a Notice of Impending Conviction letter or be sent to the Provincial courts.
This flag is important to allow Municipal clients to honor a clients request for a trial immediately after receiving the violation. This ticket will now be handled manually when it is sent to court.
- To set the flag, open the violation search page.
- Enter the violation that is being flagged. In this case it is TT-10001. Select the ticket # to open the Violation Information page.
- Select the Action box and enable 'Flag as Sent to Collections'. Click Ok.
