...
...
| title | When do we use this? |
|---|
...
...
...
Cancelling
Before the payment is processed, follow the steps to locate the user payment in this wiki article.
| Info |
|---|
The top, right-hand corner will always identify the name of the user file that is being worked in. |
...
2 When going through the payment process, on the final Payment Request Received screen, select the red Cancel Transaction button.
3. This will bring up a pop-up message to confirm that you do want to drop the payment/cancel the transaction. Select the OK button to confirm the cancellation of the transaction. By dropping a payment, the item that was to be purchased becomes disassociated from the user and is available to be sold to another user.
...
In this case it is Michael Ashbury. |
On the Transaction Details screen you can see the different options available. You can choose to Cancel & Keep or Cancel & Release.
- Cancel & Keep will cancel the transaction but keep the transaction details and reserve the permit so that you can process the payment at another time.
- Cancel and Release will cancel the payment and release the permit back into the system
A pop-up message will ask that you confirm. Click OK to confirm the cancellation of the transaction.
Related Pages
| Filter by label (Content by label) | ||||||||
|---|---|---|---|---|---|---|---|---|
|