Versions Compared

Old Version 8

changes.mady.by.user Former user

Saved on

compared with

New Version Current

changes.mady.by.user Former user

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...


Info
iconfalse

This article describes how to pair and setup a Zebra Printer to work with OPS-COM for Android. These instructions are based on using a Zebra ZQ520 printer.


Pairing the Printer

  1. Go into the device settings and select Connections, then Bluetooth. The printer you are attempting to pair with should be listed as available. In this case we see the ZQ520BT printer is available.
    Image Modified
  2. Tap the printer name to begin pairing. A number will appear on the printer screen as well as on the Android device. A message instructing you to ensure the numbers match will also appear. Tap the check mark button on the printer and then tap the message on the Android device. You will see a message indicating the pairing was successful. If not simple repeat the process.
    Image Modified

Setting up the Printer for Use

  1. You must install the Zebra Printer Setup Utility from the Google Play store.
    Image Modified
  2.  This utility will allow you to set up the configuration for the printer. (Media size, Orientation etc.)
    Image Modified
  3. Tap the Media Settings menu and then tap Media Settings again.
    Image Modified
  4. In Media settings we are setting up for a 3x7 printer roll. To do this enter the following:
    • Set the format to Receipt
    • Set the width to 3.1
    • Set the Length to 7.85
    • Set the Orientation to Inverted

      Image Modified

  5. Tap Next.
  6. Set the Media Type to Continuous. 
  7. Set The Type of Transfer to Direct Thermal.
  8. Set The Mobile Handling to Rewind.
  9. Tap Next
    Image Modified
  10. On the last screen tap Apply.
    Image Modified
  11. On the Media Settings screen tap Print Test Label to check that the print is centered and oriented properly.
  12. You are now ready to select the printer from apps on the Android device.

...

Supporting References


Related Pages

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
sorttitle
cqllabel in ("printer","zebra","star","starmicronics","lines") and space = currentSpace()



Show if
special@authenticated


Troubleshooting Printer Issues (Make sure we gather as much information on the initial response so we can take our information and troubleshoot it without going back with tons of questions) 

  1. Ensure that the printer can print out of the Zebra utility application. If the printer is not working with another piece of software than it is likely not going to work with our own. 
  2. Test the Zebra printers we have on site to ensure that the software is working properly before further troubleshooting. We want to be sure we know its working before asking other questions 
  3. Make sure that the printers Bluetooth name and drivers are selected properly in the OPSCOM app settings. Sometimes a Print Failure message will appear with an |S| (Star Micronics) or |Z| (Zebra) and we need to ensure they are referencing the right printer. For example, if they are printing with Zebra, they would need to go into settings, select the Star driver, exit settings, come back into the settings, select Zebra, and exit settings again. Example: Projects2cd5be47-4b47-371a-a141-44aeb050c749OPSCOM-611
  4. We can have the users try another tablet with the printer if it isn't working to ensure it is related to the printer and not the tablet
  5. Understand what it is that the user is trying to print, and figure out if this is a general issue or related to a specific type of violation or print. (Warning? Person Violation? Regular Violation?)