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titleWhen do we use this?

Categories are used to define what incident/information has been reported to dispatch.

Example: If a student makes a phone call to report an incident where they feel harassed by another student, that information would fall under the category of harassment.

Table of Contents



Navigating to Dispatch Categories

To get to this page, click on Admin Options, hover over Dispatch, then click Categories.

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You will be redirected to the Dispatch Categories Administration page. It will display a list of all categories currently in your system. From this page, you may add/edit/remove a Category

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Managing Dispatch Categories

Adding Categories

To add a new dispatch category click on Add Dispatch Category

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Scroll to the blank text box at the bottom of the page, type in the category name and click "Insert New" .

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4. To edit a Dispatch Category:

Select the category you wish to edit from the list on the Dispatch Categories Administration page. Make desired changes in the textbox, then click Update to save. 

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5. To add or edit a Category Dispatch Link, click on "Add/Edit Dispatch Category Link" found at the bottom of the Dispatch Categories Administration page.

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The page will refresh to display Dispatch Category Link Administration page. Here you can add or edit a Dispatch Catagory Link.

To do so, click on the empty box circled in green, (in this case it says "Demo"), choose the category, then click "Insert New" .

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6. To delete a dispatch category, click on the "Delete" button. 

A confirmation pop-up will appear, click "Ok" to confirm delete, or click "Cancel" to return to the Dispatch Category Link Administration page. 

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A new modal window will appear allowing you to type your category name. Click Save Changes when you are finished. 
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Edit Categories

To edit dispatch categories click the Edit button next to the category name. This will bring up a modal window similar to the one seen when adding categories. Click Save Changes when you are finished editing the category. 
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Warning

Editing dispatch categories that are being used will update them across the entire system. 

Delete Categories

To delete a dispatch category simply click the Delete button next to the category name. Keep in mind you will not be able to delete categories that are being used. 
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