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Setup of OPS-COM Preview and Production Spaces
Production and Preview spaces are generally available to you within 2 weeks 1 week of contract sign off. Your OPS-COM domain will be agreed upon during setup. An example of this domain may be yourdomain.ops-com.com. Please note, www. is not required as part of the domain name.
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The Preview spaces are very useful for testing and training. They allow you work with a copy of the live database so that you will have real data to work with without affecting your production system. The database can be manually reset at any time by following the instructions in this wiki articlethe Preview Spaces. This will allow you to "erase" your training data and start testing again.
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OPS-COM allows System Owners and Administrators the ability to set up roles that will restrict access to information and features in OPS-COM. Roles are a group of permissions that are bundled and assigned to a set of users. For example, you may wish to create a role for Patrol Officer. You will set the permissions for this role and assign users the role of Patrol Officer when you would like to grant them permissions that match that job. Users can be assigned multiple roles.For a quick overview video, CLICK HERE. Refer to this wiki article for more information.
Creating Administrator Accounts
When the system is set up for the first time there will only be one Administrator. The OPS-COM team will have set it up and provided the login details to you. To get your other users in the system you will need to follow the steps in this wiki article.
Setting up a Landing Page for your Administrators
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Initially, it is a good place to direct your Admins to the training and support information as you navigate the system. Refer to this wiki article for information about configuring this page. Here Here are some ideas for what to put on this page once you go live:
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The OperationsCommander parking and security wiki is a growing wealth of information about using our software and how to apply best practices in a busy security office. Before you schedule training, it would be very helpful to review the wiki. To assist with your transition to an improved operational model or to see how parking management can be made easy, we have organized this wiki into Training Modules that users can go through at their own pace. The Training Agenda is available here. Contact Contact your Training Coordinator by emailing support@ops-com.com if you have any questions.