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The Quick Search tool was recently introduced to OPS-COM. This tool allows you to quickly and efficiently access a variety of database files using one search variable. |
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The new Quick Search tool requires a minimum of 4 characters to perform a search of a variety of database files. See below for a complete list.
This tool will search the following fields from a single source:
Searches vehicles by plate
Searches people by:
Username
First name
Last name
Email address
Student number
Employee number
Searches violations (in the last 18 months) by:
Ticket number
Plate of vehicle involved
Searches incidents (in the last 18 months)by :
Incident number
Payments (last 18 months) by:
Confirmation code
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OPS-COM gives System Owners and Administrators the ability to setup roles that will restrict access to information and features in OPS-COM. Roles are a group of permissions that are bundled and assigned to a set of users. For example, you may wish to create a role for Patrol Officer. You will set the permissions for this role and assign users the role of Patrol Officer when you would like to grant them permissions that match that job. Users can be assigned multiple roles. For a quick overview video, CLICK HERE |
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Roles and Permissions
There are two menu options on the System Config menu; Manage Roles and Edit Admin Users.
Click the Manage Roles button to begin.
The Manage Administrator Roles screen displays.
The Primary Administrator role will be available to select. This role will allow you to create new Roles and assign them to other Admin Users.
Click the Add New Role button. Enter the Role name and the description for that role.
The description will become the rollover tool tip that displays when you mouse over the Edit Role button of an existing role. Click Save Role to save.
You can edit any role by clicking the Edit Role button. You can edit the Role Name and Description for any Role except Primary Admin.
Click the Permissions button to edit the permissions for any role. The Editing Permissions screen will display.
The number next to the icons across the top bar indicate how many permissions in that category have been selected.
The icons mirror the OPS-COM menu. Click an icon to display the permissions in that category.
Note - For a description of what each Permission does click here.
To select a permission, enable the check box next to that permission. Once you have gone through each icon and selected all the permissions that are required for the role, click Save Permissions. That role is now created.
You can assign this role to one or more users. Click the System Config menu and select Edit Admin Users. The Manage Administrator Users screen displays.
From this screen you can create a new user or edit an existing one by selecting the appropriate option from the dropdown list. Click Retrieve to display the user options below.
Add or confirm the User information on the left and select the roles to apply to that user on the right. You can add a comment for any relevant notes about the user. Click Update User when you are finished.
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ImportantRemember, all staff should have their own user profile and have Roles assigned to them based on their job description. Usernames and Password information should never be shared amongst staff members doing the same job. |
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Support Agent NotesNo special notes. If you feel any should be added, please add them here. |