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- To access the system settings, go to System Config and click on System Settings. In most cases these settings affect the admin side of the application
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General System Settings | ||
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Setting Name | Definition | Notes |
Country | Sets the country where the system is located | |
Campus Name | Set the name of the Campus/ Company | |
Organization Name | Set the name of the Organization | |
Timezone | Set the timezone based on closest major city | |
System Timeout | Set how long the system can be idle before timeout (can be up to 6 hours) | |
Time offset (mins) | This represents your time offset from greenwich mean time | |
Using daylight savings | Used to toggle wether or not you are subject to daylight savings time | |
Run the Task Scheduler | Used to toggle wether or not your system uses the Task Scheduler | |
Select how to show dates | Used to set the date format | |
| Landing Message | This message will be seen on the user side just under the Welcome Banner | |
Alarm Settings | ||
| Setting Name | Definition | Notes |
| Use Alarms System | Controls if the Client can use Alarms module | Admins can see, only OPS-COM Team can change. |
| Email Address | Email Address that triggers an alert | |
| Generic Alarm | Picklist that allows you to determine the type of alarm you want to issue, and what Action you want taken. In addition you chose the Dispatch Sub Category that should be associated with this Alarm. For example, People Alarms should generate a System Alert with a Sub-Category of Personal Safety Reports. | |
| People Alarm | Same as above | |
| System Alert | Same as above | |
Collection Settings | ||
| Setting Name | Definition | Notes |
| MTO Lookups on all records | Perform an MTO Lookup on all records even if a user profile exists | |
| Include All Unpaid Violations | When Toggled on: Includes all unpaid Violations when sending violation notices. When Toggled off: Only the violation in question will be included in the letter | |
| Prevent Violation Payments | Prevents violations from being paid through OPS-COM if they have been sent to collections. | |
| Prevent Purchases | Prevents Users from making any permit purchases if this is enabled and a violation has been sent to collections | |
| Send Letter To All | When Toggled on: Send collection letter to all users even if they have been emailed a copy | |
Form Settings | ||
| Setting Name | Definition | Notes |
| Default email for sending form entries | These settings are used to control the Forms Module. | |
Global Settings | ||
| Setting Name | Definition | Notes |
| Disable nightly email notifications | Disable auto-emails during system maintenance | |
| Symbol before the dollar value | Which currency symbol to use before a dollar value | Accomodates the English format of the dollar value $100.00 |
| Symbol after currency value | Which currency symbol to use after a dollar value | Accomodates the French format of the dollar value 100,00$ |
Locker Settings | ||
| Setting Name | Definition | Notes |
| Enable Lockers Module | Toggles the use of the Lockers Module | Admins can see, only OPS-COM Team can change. |
| Tax % | Percentage of tax to charge for lockers | |
| Map of Lockers | Used to enter a path to a diagram or map image | |
| Receipt Reply To Address | Reply to address on receipts if only a locker was purchased | |
License Plate Recognition | ||
| Setting Name | Definition | Notes |
| Possible plate prefixes | Indicates the Plate what typically plate reads in your region start with. (ie: 123 for Numbers, ABC for Alpha Characters) | |
| Using Mobile LPR | This checkbox will toggle on or off the use of the LPR functionality on handheld devices. | |
Payment Settings | ||
| Setting Name | Definition | Notes |
| Invoice Number | An incremental number for invoices. This can be set the first time you want to issue them. | |
| EFT Settings | This is used if you are setup to accept EFT payments through OPS-COM. You must be setup by OPS-COM Team first before you can change anything. | Admins can see, only OPS-COM Team can change. |
Permit Settings | ||
| Setting Name | Definition | Notes |
| Receipt Reply To Address | Reply to address for receipts that contain permits | |
| Multiple Plate Validator | Allow multiple plates in parking validator | |
| Require Payment for Rollovers | If enabled, only permits that are paid for and processed can be rolled over. | |
| Show remaining permits | If enabled the number of remaining permits in a lot will be shown to site users. e.g. "32 Remaining". If disabled the number remaining permits will be replaced with "On Sale" (which hides how many permits are left from users). | Screenshot:
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| Allow Credit Card Processing | Allows credit card payments for rollovers | Admins can see, only OPS-COM Team can change. |
| Personal Information on Permit Print | Include personal information on hang tag printing | |
| Require Mailing Address | Require a mailing address to be completed fully to purchase permits | |
| Show Permit Lots on Landing Page | Show parking permit lots on the landing page | |
| Show Only Visible Lots | Only show lots with an active visibility flag to the end user | |
| Show Waiting List Rank | Allow users to see their rank on the waiting list | |
| Show Total Spots Taken | When being added to a waiting list, show the number of spots that exist within the lot | |
| Enable User Permit Printing | Allow users to print their own permits, this requires you to have a permitPdf message under System Messaging to work. | |
| Map of Permit Areas | This is the image of your parking map | |
Security Settings | ||
| Setting Name | Definition | Notes |
| Hash and Salt | Enable the hashing of passwords. Once set, it should not be turned off | Admins can see, only OPS-COM Team can change. |
| Require Password Update | Require password resets after an admin changes the password | Admins can see, only OPS-COM Team can change. |
| Toggle Password Expiry | Enable the use of password expiry | Admins can see, only OPS-COM Team can change. |
| Password Expiry in days | Number of days before administrator must change their password | |
| Enable Password History | Prevent passwords from being reused up to X days | Admins can see, only OPS-COM Team can change. |
| How long to remember old passwords | The number of days the system will remember old passwords to prevent re-use | |
| Minimum password length | The minimum password length for administrator passwords | |
| Enable password strength requirements | Used to set standards in password creation based on password security strength | Admins can see, only OPS-COM Team can change. |
| Numerical Characters | The minimum number of numbers required | |
| Lower Case Characters | The minimum number of lower cases needed | |
| Upper Case Characters | The minimum number of upper case needed | |
| Non-Alpha Numeric | The minimum of a Non-Alpha required | |
| Enable Admin Lockouts | Enable admin lockouts after X invalid attempts within Y minutes | Admins can see, only OPS-COM Team can change. |
| Lockout after X Attempts | Sets the number of retries with a wrong password before the system will lock you out. | |
| Login attempt timeframe | Sets the timeframe for wrong entries. For example if you fail 3 trimes within 5 minutes the system will lock out this admin. | |
| Lock the admin out for X minutes | Sets the length of time in minutes that the admin will be locked out. Set at 120 minutes would mean the admin would be locked out for 2 hours before another attempt at logging in would be allowed. | |
Third Party Settings | ||
Setting Name | Definition | Notes |
| Twilio Account Number | Admins can see, only OPS-COM Team can change. | |
| Twilio Auth Token | Admins can see, only OPS-COM Team can change. | |
| T2 API Last Successful Fetch | Admins can see, only OPS-COM Team can change. | |
User Profile Settings | ||
| Setting Name | Definition | Notes |
| Prevent Public Registration | If disabled, the Admins control the new account registration. Existing users can login but no one can create a profile. | |
| Profile Field Visibility | This controls the fields for the User Profile page. | Refer to this wiki article for an explanation. |
Vehicles Settings | ||
Enable VIN | Toggles the use of VIN on and off | Only seen and edited by OPS-COM Team |
Violation Settings | ||
| Setting Name | Definition | Notes |
| Enable Violations Module | Toggles the Violations Module on or off, this effects the web application and handhelds. If this is toggled off, clients can chalk vehicles but cannot issue violations. | |
| Days until due / Due date | Indicates the number of days from the issue date that a user has to pay a ticket before it becomes overdue. | |
| Handheld Footer | This is the message that will be applied to the end of each ticket that gets printed from the handheld. | This footer is for violations only. Admins have the ability to change these settings on their own. |
| Appeal days | Indicates the number of days a user has to launch an appeal. | |
| Link Violations to users | When enabled allows violations to be the user instead of a vehicle. | Admins can see, only OPS-COM Team can change. Refer to this wiki article for information about using Violations linked to Users. |
| The prefix to go in front of the ticket number. | These characters will appear before the ticket number on the printed ticket. | Admins can see, only OPS-COM Team can change. |
| The next number for printing tickets from the web | Sets the next sequential number to be on tickets printed from the web tool | Admins can see, only OPS-COM Team can change. |
| Show Drivers License on Tickets | When selected, shows Licence number and Province of issuance on ticket | |
| Show Ticket # as barcode on ticket | When selected will print a bar code representing the ticket number on the ticket | |
| Hide Zero Dollar Fines | When enabled, this prevents $0.00 violations, that are not warnings, from being displayed on the userside. These violations will still show up on the Admin side and will show on the Report by Officer and the Violation Summary by Officer report. | |
| Include Random PIN on handheld Tickets | Select this item if you wish your users to have the ability to pay violations anonymously. The PIN number is required in order to pay anonymously. | Admins can see, only OPS-COM Team can change. |
| Enable Anonymous payments for violations | When selected, allows anonymous payments for violations. | Admins can see, only OPS-COM Team can change. |
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