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Clicking on export will generate a file to be sent to the MTO containing the license plate number of the vehicle information that is additional information is being requested for.

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A text file will be generated with the filename as SendToMTO-XX-XX-XX.txt, with the Xs X's acting as placeholders for the timestamp at the time of file creation.

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This information is temporarily stored in the OPS-COM system. As governed by ARIS rules, the information will be purged from the system after it is no longer needed. 

The document return returned from the MTO will look like the following:

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To import the information received back from the MTO into the OPS-COM system, navigate to the vehicle lookup import Vehicle Lookup Import page found under the menu tree:

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The page will then generate a file to be sent to the Ontario court system, named in the format of SendToCRC-XX-XX-XX.txt, with the Xs X's acting as placeholders for the timestamp at the time of file creation.

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Support Agent Notes

  • If the Letter Report fails and there are only a few violations, instead of resetting the entire report the notices can be reprinted from the violation Information window. 

  • The letter report will only generate a notice letter for the primary driver of the vehicle that is associated to the violation. Secondary drivers will not be notified.