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1. A violation is issued with 7 days to pay during which the fine amount may be discounted. 

2. On the 8th day, the fine is no longer discounted.

3. Weekly, all tickets that have reached their 15th day of non-payment are sent to the MTO to do a lookup of relevant driver info.

4. The MTO will send a return file containing the driver information for the vehicle involved in the violation, including address and driver's license number, to be stored temporarilyin the database. 

   1. Notice letters can be issued to drivers who have not paid their violations. This is done using the letter report.

5. If the violation is still outstanding on day 65 it will be sent to court and an additional court fee can be applied to the violation. 

   1. A file can be generated that is compatible with the Ontario court system if upload is available. In addition, a summary file can be generated to include all cases submitted to court in a particular timeframe.

6. When the ticket has been paid, the court will send a report back to the parking manager to let them know what the outcome was. Admins can then use the information in the report to process the payment on the violation within the OPS-COM system.
   
   

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Clicking on export will generate a file to be sent to the MTO containing the license plate number of the vehicle information that is additional information is being requested for.

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A text file will be generated with the filename as SendToMTO-XX-XX-XX.txt, with the Xs X's acting as placeholders for the timestamp at the time of file creation.

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This information is temporarily stored in the OPS-COM system. As governed by ARIS rules, the information will be purged from the system after it is no longer needed. 

The document return returned from the MTO will look like the following:

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To import the information received back from the MTO into the OPS-COM system, navigate to the vehicle lookup import Vehicle Lookup Import page found under the menu tree:

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The page will then generate a file to be sent to the Ontario court system, named in the format of SendToCRC-XX-XX-XX.txt, with the Xs X's acting as placeholders for the timestamp at the time of file creation.

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