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The Do Not Ticket or Tow (DNTT) Report provides administrators with a listing of users who have DNTT permissions applied to their vehicle within a specified date range.

Table of Contents


What is a DNTT?

The DNTT feature allows administrators to place a condition on a vehicle that will warn officers in the field not to ticket or tow a vehicle.

This is useful in many situations.

For example: A photographer on assignment is photographing different buildings on campus over a series of days. An admininstrator could register their vehicle and apply a DNTT for the days of their assignment on campus. No matter where they go on campus, they would be able to park without getting ticketed or towed.

Example 2: The Dean of the School is traveling around the campus for a special event. A DNTT can be applied to his vehicle so that for the time frame of the event he can park outside of his regular lot without penalty. This is what we affectionately refer to as the Anti Embarrassment feature of the tool.

Setting up a DNTT

Go to the user's profile and select the Vehicles tab.

Select Vehicle

Select the vehicle of interest by clicking the Add DNTT link.

Select Time Frame

Set up for a temporary time frame by choosing a From Date and time and a To Date and time.

In this case, the Vehicle with Plate JROCK has a DNTT in the Administration building area lasting from Midnight July 21st to 23:59 the same day.

Note

A new location could be configured or added to the system that reads Campus Wide, which would tell officers the vehicle can park anywhere on campus without penalty during the duration of the DNTT time frame.

Accessing the DNTT information from the user profile

  • Go back to the user's vehicles tab.
  • Click on Edit DNTT
  • You will see a list of DNTT's assigned to the vehicle.
  • You have the ability to Modify or Delete the DNTT order in this window.


Accessing the DNTT Report

Hover over 'User Management' then Vehicles. Click 'Vehicle DNTT Report'.

Search for DNTT Records

Enter the date range you want to search, and the number of instances and click the Search button. 

Note
titleTake Note

When a number is entered in the 'Number of Instances' field, the report will return users with that number of incidents or more.

For example, if you enter 2, the report is going to list users who have had 2 or more DNTT permissions granted in that time frame.

The report requires the admin to have the manage vehicle permission with their role found under system config. 

The Username link will display a pop-up screen that shows the username, email address, address and phone number. If you click on the 'User Profile' icon you will be able to edit the user's information.

The Plate link will display a pop-up screen to view/edit the specific vehicle information.

The # of Instances link displays the user history where you can view all DNTT records on file.

How DNTT's appear on the handheld units

Officers can view DNTT details on a vehicle when looking for the vehicle using Search Vehicles.

Tap on the specific vehicle in the list to view its details.

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Support Agent Notes

No special notes. If you feel any should be added, please add them here.The DNTT report required the Manage Vehicle permission under system config


Projects2cd5be47-4b47-371a-a141-44aeb050c749OC-6568 - Known issue there is nothing to prevent a user from adding DNTT in the past.