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titleWhen do we use this?

The Recent Incidents option provides administrators with a table of all incidents that have been recorded in the previous 30 days.



1. Hover over the Incidents icon and select Recent Incidents.


2. This will bring up a table of all incidents that have been recorded in the previous 30 days. 

You can get the details of an individual incident by selecting the "View Incidents" button to the right of the particular incident that you want to review.

You can also sort the table by selecting the column heading to sort by.

Note: The ability to export this report to excel is now a permission that can be given to admins. 


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Support Agent Notes

Internal doc page on MacKay Meters: https://wiki.ops-com.com/x/IwCAJQ