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The admin has the ability to make payments from the web app. Typically this would occur when a patron presents themselves at a Kiosk or Parking Office to pay for a permit either already reserved through the user side or simply making an onsite purchase. Please NOTE - Paying with hosted payments is limited to the User Portal. If credit cards are accepted by your counter staff, you will process them separately through your pin pad and record them in OPS-COM manually. |
Paying a Violation
- Log in with your admin credentials on the admin side.
- Navigate under the violations tab to the search tab.
- Type the ticket number into the search text box.
- In this case we looked up ticket TT-10016 and found that it belongs to user jsmith with a plate that is ABC123.
- Click the Ticket # and you will be brought to the Violation Information tab
- Afterwards click on the actions tab and click on Make Payment.
- This will bring you to the user's payment page so you can process said violation.
- In this case you want to deselect any other objects that are not being paid for at the moment (in this case the permit) and click proceed to payment.
- This brings you to the checkout page where you have three ways you can handle this detailed below.
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