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This article will walk users through how they can upload files through the user side as well as view the amount of files they have uploaded. 

Table of Contents

Where to Upload Files 

Users can upload their files by going into their profile menu and selecting Upload Documents 

From there you will be taken to the account uploads screen. 

Uploading Files 

To upload files on the account uploads screen you simply click Choose Files followed by Save Changes. Once the file has been uploaded you will receive a system message in the top right corner of the web page indicating that the file was successfully uploaded. The amount of uploaded files will display on this screen as well, as you can see we have 1 uploaded file on this users profile. 

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If there are any issues during uploading the file they will be shown under the choose files button when attempting to upload files. 

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Support Agent Notes
  • We are going to work on the ability to allow users to view the files they have uploaded in the future. 
  • Some file formats are not accepted, such as videos and excel files. This functionality is specifically designed for image file types.