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There are many options to be setup before you go live with OPS-COM. Your Account Executive will be coordinating the gathering all of the following information. Please fill in the worksheets below and email them to support@ops-com.comIf If you have any questions or concerns you can contact your Training Coordinator us at any time by emailing support@ops-com.com
Graphics and Images Required
The following information is required to complete your setup. This information will be placed on the End-User portal. Please add the file names to the worksheet below and email the images and the worksheet to support@ops-com.com
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Setting up the Look and Feel of the User Portal
The User Portal is the site you will send your clients to. From there they will purchase permits and lockers, join waiting lists and appeal and pay for violations.
Uploading Images for Use in Templates
In order to place images in the different templates you must upload them to the File Manager. Please refer to this wiki article for more information
Template Design
OPS-COM offers powerful flexibility to allow your team to customize the look and feel of your User Portal system. This is done by designing the site template. You will require your graphics and any messaging you would like to see on the pages. Please refer to this wiki article for more information on Template Design.
System Messaging
System messages allow information to be shared across multiple pages through the use of short code tokens and they also deliver the content to your clients that is important to you. Please refer to this wiki article for more information about setting up system messaging.
Email Template Setup
Default email templates are used when clients receive receipts/messaging for payments, password resets, incident reports, permit invoice, and appeals submitted by users. By editing these templates you are adjusting these messages to include the desired text and images you prefer. Please refer to this wiki article for more information about setting up email templates.
Invoice Template Setup
An admin has the ability to edit the look and feel of the invoice email template. Please refer to this wiki article to learn more about the various fields and how they can be added to the Invoice Email Template.
User Setup
Your Account Executive will help you determine what user types may be useful for you to setup and what the rules appropriate to those users may be. For example, you may want to allow Full-Time Students to park in different lots than Part-Time students. User Types will lay the groundwork for you to do this. Once you have decided what types you will be using, you can use this wiki article to set them up.
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Input your Offences
OffenceAdmin allows Administrators to add, remove and edit the offences that are used to issue Violations. Fine amounts are set and the discount for each offence is administered here. You must populate your Ticket Type groups and your corresponding offenses. For information about this refer to this wiki article.
Setup your Handhelds and Printers
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Setting up Invoice Templates
OPS-COM will allow you to prepare/send invoices for permit purchases. The Invoicing feature is used to simplify the monthly billing/invoicing process for bulk payment of permit purchases. For more information about setting up your Invoice Template refer to this wiki article.
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