Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


...

titleWhen do we use this?

...

Paying a Violation

  1. Log in with your admin credentials on the admin side.
  2.  Navigate under the violations tab to the search tab.
  3. Type the ticket number into the search text box.
  4.  In this case we looked up ticket TT-10016 and found that it belongs to user jsmith with a plate that is ABC123.
  5.  Click the Ticket #  and you will be brought to the Violation Information tab
  6. Afterwards click on the actions tab and click on Make Payment.
    Image Removed.
    Image Added
  7.  This will bring you to the user's payment page so you can process said violation.
    Image Added
  8.  In this case you want to deselect any other objects that are not being paid for at the moment (in this case the permit) and click proceed to payment.
    Image Added
  9.  This brings you to the checkout page where you have three ways you can handle this detailed below.
    Image Added

This is when a person comes into the office in order to pay for this permit in cash.

  1.  Click on the drop down menu in order to pick between any of the promise to pay payment forms, in this case we're going to use cash.
    Image Added
  2.  When you have selected the payment type click submit payment information
    Image Added
  3. This will bring you to a payment type confirmation page, to continue press the 'Confirm Payment Information' button
    Image Added
  4.  This will bring you to the Transaction Details Page. When you have the money provided to you then you may click process manually in order to show that the item has been paid for and can now be processed in the system.

    Image Added
  5. This will process the payment and bring you to the transaction details page.Image Added

Paying With Visa

This is used when the customer chooses to pay with Visa.

  1.  Click on the drop down menu in order to pick Credit Card, MasterCard or Visa. In this case we're going to use Visa.
    Image Added
  2.  It will bring up the proper options for you to enter in credit card information and click 'Submit Payment Information'
    Image Added
  3. This will bring you to a payment type confirmation page, to continue press the 'Confirm Payment Information' button
    Image Added
  4.  The payment processes.
    Image Added
  5. Then you get brought to a transaction details page

    Image Added

Paying with Visa (External)

This is used when  the customer chooses to pay visa on an external machine in the office.