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titleWhen do we use this?

When an incident occurs, Campus Security has the ability to record the incident as well as track investigation, and outcomes of all incidents. This article describes a typical workflow through the OPS-COM incidents module.

NOTE: It is important to configured several items prior to using the incident module.  To learn how see this article on Configuring Incidents.

Incidents can be reported in several ways. 

  • Campus Security may observe violations occur
  • Individuals may contact campus security to report incidents
  • Staff may report incidents on behalf of fellow staff or students
  • Requests to investigate may come from campus administration
  • Incidents may be caught on surveillance cameras
  • etc.

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