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Our municipal clients have a specific process that all violations must go through. This process includes sending out to the Transportation authority for more information and ultimately sending unpaid violations to court for collections. This article will explain the process involved in the lifecycle of a violation for one municipality in Ontario, including interactions with the MTO and the Ontario Court system.

It is important to note these violations would be issued to a vehicle by license plate number. Unless this driver is a registered user in the OPS-COM system, the actual owner of the vehicle would not be known.

Note: You must be setup to use the MTO Lookup and the Court Requested Conviction status and workflow. This could require custom development fees to handle your setup. Currently this is only available for the Ontario Court. Contact your sales representative for more information.