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1. The admin will run a weekly report to determine if there are outstanding violations in the system that have passed the 15 mark. This would be done using the 'Vehicle Lookup Export' in OPS-COM.
   
   To get to the Vehicle Lookup Export go to the Violations Menu and hover over Collections. Then click on Vehicle Lookup Export in the drop down list.
   
   
   The Vehicle Lookup Export Tool opens.
   
   In our example the search parameters are:
   Minimum Number of violations
   Vehicle Province or State
   Issue date or by due date
   Date range of the lookup
   
   
2. This search returns 3 results. To generate the required report click on Send For Lookup (MTO).
   
   
   
   
3. A text file will be generated with the filename as SentToMTO-XX-XX-XX.txt where the X's are the date stamp (ie: SendToMTO-18-01-30.txt)
   
4. Here is a small sample of what the text file will look like. Do not worry if it looks unformated or foreign. The file is set up in a custom format for MTO.
   
   
5. The files is sent to MTO to be editied to include missing information such as registered vehicle owner's name and address that will be used to send out Notices of Impending Conviction. The returned document will look like the following:
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6. |To import this information into OPS-COM Go back to the Violations Menu, hover over Collections and click on Vehicle Lookup Import.
   
   
7. The Vehicle Lookup Import file selector tool opens. Click on choose file and navigate to the file you wish to select for import.
   
   
8. Click on import. The following confirmation screen will appear.
   
   
9. Once the information is imported you can now send out Letters of Impending Conviction. To do so go  to the Letter Report now to see all your Tickets have information from MTO.
   
   Need screen shot that makes sense here.
   
   
10. The next milestone is when the ticket still remains unpaid for 65 days. It would then be sent to the courts to collect. To do so, go to the violations tab, hover over collections and click on Send to Court from the drop down menu.
    
    
11. In the resulting Court Requested Conviction Export screen, select Court Requested Conviction Fee to add the court fee to the violation.
    
    
12. The system will generate a report in text format that would be sent to court.
    
    ---Need screen capture that is cleaned up. Presently our sample data is real data from Perth.---
    
    
13. When you look one of these violations that was sent to court you will see that the CRC fee has been added.
    
    
14. Now we will assume we have gotten back a report for the court that this ticket is paid. We need to flag them in the system as paid. You run this under collections as well. Choose "Flag as Paid by Court". 
    
    
15. Pick your date range and click search. My ticket 7/1906 is shown. See example below:
    
    
    
    
16. Once you click on Flag as paid the violaytion record will show the item as processed in the user's profile.
    
    
    
    
17. Additionally, when you now look at the vehicle information for this violation, the MTO information will have been purged from the system. Note the vehicle shows No Associated Drivers.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    

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