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Connectivity issues stemming from dead spots in your wifi coverage can affect the flow of data from the handheld Android units into the OPS-COM system. |
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proble |
Typical issues that affect wifi strength:
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First rule: Don't Panic! If you can't sync immediately, it's not a critical issue. As long as you perform a sync when you get to an area with better connectivity.
Auto Sync as opposed to manual sync:
The system is setup to sync information in two ways.
- Through a forced manual sync that the patrol officer can initiate from the main menu entitled Synchronize Data.
2. Auto Sync occurs in three different instances on the handheld unit.
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The system has a built in indicator when there is data available to sync. A red flashing message will appear at the top of the screen indicating "Data available to sync:" and the number of violations and vehicles that need to be synced with the main server.
Once a proper sync has occurred the data available warning will disappear.
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Link to restore procedure