A violation is issued with 7 days to pay during which the fine amount may be discounted.
On the 8th day, the fine is no longer discounted.
Weekly, all tickets that have reached their 15th day of non-payment are sent to the MTO to do a lookup of relevant driver info.
The MTO will send a return file containing the driver information for the vehicle involved in the violation, including address and driver's license number, to be stored temporarilyin the database.
1. Notice letters can be issued to drivers who have not paid their violations. This is done using the letter report.
If the violation is still outstanding on day 65 it will be sent to court and an additional court fee can be applied to the violation.
1. A file can be generated that is compatible with the Ontario court system if upload is available. In addition, a summary file can be generated to include all cases submitted to court in a particular timeframe.
When the ticket has been paid, the court will send a report back to the parking manager to let them know what the outcome was. Admins can then use the information in the report to process the payment on the violation within the OPS-COM system.

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Support Agent Notes

If the Letter Report fails and there are only a few violations, instead of resetting the entire report the notices can be reprinted from the violation Information window.
The letter report will only generate a notice letter for the primary driver of the vehicle that is associated to the violation. Secondary drivers will not be notified.

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