Process Information Gathering
After contract sign off, your Account Executive will require answers to several key questions about your current business processes. You will be asked about your Parking and Enforcement environments, staff levels, user types etc. These questions may be sent to you by email in advance of the initial setup call. The questions are listed in the attached homework file.
Custom Integrations and Development
You may have included in your contract some custom development or integration pieces. These will be scoped out with you during this time as well. Be sure to visit this wiki article to learn what to expect when engaging in in custom development. For clients who are looking to integrate OPS-COM with Banner, Workday, SSO systems, T2 terminals, CALE devices or others, please refer first to this wiki article about integrating with OPS-COM. It will help you understand what we may require from your team in order to get this done as smoothly as possible.