Support Agent Notes

Note from testing:

Through testing I found that the limit on active vehicles only applies to the user portal. Which means that if an admin adds a vehicle to a user's profile, it ignores the limit and reflects that on the user portal.
If a user is merged on the admin portal active vehicles remain active even if it exceeds the limit so a user can end up with several extra active vehicles than what the limit allows.

If you were to merge a user with two active vehicles with a user that has an additional 2 active vehicles, they would end up with 4 active vehicles in total. So it is entirely possible for a user to end up with more active vehicles than currently allowed.

Also, if this user were to try to add another vehicle at this point, they would be prompted with the restriction and would be required to deactivate enough of the vehicles listed to bring them back to the point of being within the allowed amount before they could activate the new vehicle.

Note from Dev:

Most restrictions are user portal only. This isn't necessarily intended, but it might be a case where to fully implement it, would take too much time so we left the "feature" being the admin has more rights than the user does.

Merging users becomes a much bigger job. Merge isn't a feature the users have access to so there's no functionality that can be borrowed for admins.

Merging can be done with multiple accounts to a user and that's a lot of prompts to walk the admin through making the right number of vehicles active.

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