OPS-COM Wiki and Training
The OperationsCommander parking and security wiki is a growing wealth of information about using our software and how to apply best practices in a busy security office. Before you schedule training, it would be very helpful to review the wiki. To assist with your transition to an improved operational model, or to just see how parking management can be made easy we have organized this WIKI into Training Modules that users can go through at their own pace. The Training Agenda is available here. Contact your Training Coordinator by emailing support@ops-com.com if you have any questions.
Process Information Gathering
After contract sign off, your Account Executive will email you a file with several key questions about your current business processes. You will be asked about your Parking and Enforcement environments, staff levels, user types etc. Any information we know about your setup will already be filled in. The setup call cannot be scheduled until these answers are made available to your Account Executive. An example of the file is attached below. It is called SetupHomework.docx.