Answer:

You can improve plate reads by making corrections and verifying correct plates on the system. OPS-COM has an algorithm that includes the human updates as part of the read score.  So essentially if a plate is misread and corrected, it is very probable that the system will return the (human) updated version.

Further, the system does fuzzy searching... this means it will look for a plate in the system that matches a pattern.  For example, a plate of ABC123 may be read as A8C128.  With fuzzy searching and based on time of day etc. the system will return ABC123 if that plate has a permit (but will also note that it was a "fuzzy" read of the plate).

If you see a score of 100% in the LPR report that means that the system determined a human updated version was the best match since a score of 100% is theoretically impossible with LPR cameras.