Versions Compared

Version Old Version 9 New Version Current
Changes made by

Former user

Former user

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Info
titleWhen do we use this?

At the end of a semester, students are required to re-rent a locker. This report helps find students who continue to use their locker without paying for it. This report will show students that rented lockers in the previous semester but did not rent a locker in the current semester. That list can be used to vet whether or not they are still using their locker or no longer attending the school.

Table of Contents

Accessing the Report

To access the Non-Returning Users Report, hover over the Lockers Management icon, and click Non-Returning Users Report.




Click on Yearly drop down menu under Old Semesters, or whichever type your past sales window was, and chose the Old Sales Window. 
Click on Yearly drop down menu under Current Semesters, or whichever type your current sales window is, and chose the Current Sales Window.




Click on Search. A table appears below with users that are not returning.



Click on Export to download a spreadsheet file containing information from the table.

Relateed Pages

Filter by label (Content by label)
showLabelsfalse
showSpacefalse
sorttitle
cqllabel = "lockers" and space = currentSpace()


Show if
special@authenticated


Support Agent Notes

No special notes. If you feel any should be added, please add them here

The ultimate question that is being answered in this report is "As a staff member, do I clear out all the junk in Locker MLR1005 or leave it?"

The only way to know is if the user is returning or not.
On TomahawkU, there's a user Jaydeep. He has a locker MLR1005 in the sale window of Test Annual. We are comparing "Test Annual" to "Test Annual 2"

Scenario #1. Locker MLR1005 exists for the first window, but not for the new window. They should and do show up on that report. That should tell me it's safe to remove the stuff from their locker.
Scenario #2. We've added that locker to the user's cart, but not paid for it. It still shows up on that report because we only want to know paid lockers. We do see the current status is now reserved instead of available.
Scenario #3. We've now said we are paying with cash. It's not processed, though. The record no longer shows up in the report. It has a payment record associated to it.