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Once there, you can view something similar to this:
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Viewing Permissions
To view the page, you must have one of the following permissions:
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If the incident is locked and the admin has the permission "incident_admin" - Incident Administrator, then they can view the lock reason.
If the admin has the permission: View/Edit Confidential Information, they can see a Confidential Info section near the bottom above files.
Dispatch Logs
Anyone who can view the incident can view the dispatch logs. To add or drop dispatch logs from this incident, the admin must have the permission: “Add/Drop Dispatch Logs.”
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Dropping a log can be done from the Dispatch Logs tab. It will prompt the admin prior to dropping the log:
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Linking People
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The show more section will show all the extended details about a user that isn’t on the screen above:
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Linking Other Items
Linking other items such as vehicles, missing property and violations can also be done from here. There’s less information to show than with users.
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Useful for when several incidents are all related in some way. How these are linked and managed are done elsewhere.
Checklists
Some incidents require a checklist to be filled out prior to closing or requesting the incident be closed. The subcategory is what defines this requirement:
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Then they can fill out the details and depending if they have the right permission, close or request the incident be closed:
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Tasks and assignment
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Case Manager assignment
To assign an incident to a case manager, the admin editing the report must have the permission “Assign Incident To Case Manager” or they must already be the case manager.
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In the above example, Maximillion Smith is not the case manager, nor do they have the assign permission so they can only view who is assigned the case manager role.
Primary Investigator assignment
Similarly with Primary Investigator, the admin must meet one of the following criteria:
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In the above example, Max has the permission Edit Incident Tasks and therefore can change the primary investigator.
Editing Tasks and Comments
If the admin is:
Permission: Edit Incident Tasks
Permission: Is Incident Shift Manager
Role: Is the primary investigator or case manager
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