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Production and Preview spaces are generally available to you within 2 weeks of contract sign off. Your OPS-COM domain will be agreed upon during setup. An example of this domain may be be yourdomain.ops-com.com. Please note, www. is not required as part of the domain name.
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There are two aspects of the OPS-COM system; the Admin Portal and the End-User interface. We refer to them as the Admin and User Portals. After setup, you will be able to access your OperationsCommander Admin OperationsCommander Admin console at yourdomain.ops-com.com/admin and your clients can access OPS-COM at yourdomain.ops-com.com.
You will need to reference the url for the User Portal on your tickets and any communications you have with your clients. This site can be branded as yours with your company logo and colors. The design of the system is up to you and the expertise of your staff. Please note, www. should not be communicated as part of the domain name.
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