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In order to place images in the different templates you must upload them to the File Manager. Please refer to this wiki article for more information
Priority to Apply to Message Editing Upon Launching a New OPS-COM Site
There are several messages and elements that should be a priority when setting up a system initially. Here is a list of what should be reviewed and updated.
System Messages/Pages:
Login
Permits
User Registration
Appeals Message
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Email Templates:
Appeal Submitted
Lost Password
User Receipt
Template Design
OPS-COM offers powerful flexibility to allow your team to customize the look and feel of your User Portal system. This is done by designing the site template. You will require your graphics and any messaging you would like to see on the pages. Please refer to this wiki article for more information on Template Design.
System Messaging
System messages allow information to be shared across multiple pages through the use of short code tokens and they also deliver the content to your clients that is important to you. Please refer to this wiki article for more information about setting up system messaging.
Email Template Setup
Default email templates are used when clients receive receipts/messaging for payments, password resets, incident reports, permit invoice, and appeals submitted by users. By editing these templates you are adjusting these messages to include the desired text and images you prefer. Please refer to this wiki article for more information about setting up email templates.
Invoice Template Setup
An admin has the ability to edit the look and feel of the invoice email template. Please refer to this wiki article to learn more about the various fields and how they can be added to the Invoice Email Template.
User Setup
Your Account Executive will help you determine what user types may be useful for you to setup and what the rules appropriate to those users may be. For example, you may want to allow Full-Time Students to park in different lots than Part-Time students. User Types will lay the groundwork for you to do this. Once you have decided what types you will be using, you can use this wiki article to set them up.
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Input your Offences
OffenceAdmin allows Administrators to add, remove and edit the offences that are used to issue Violations. Fine amounts are set and the discount for each offence is administered here. You must populate your Ticket Type groups and your corresponding offenses. For information about this refer to this wiki article.
Setup your Handhelds and Printers
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