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Table of Contents

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In order to place images in the different templates you must upload them to the File Manager. Please refer to this wiki article for more information

Template Design

OPS-COM offers powerful flexibility to allow your team to customize the look and feel of your User Portal system. This is done by designing the site template. You will require your graphics and any messaging you would like to see on the pages. Please refer to this wiki article for more information on Template Design.

System Messaging

System messages allow information to be shared across multiple pages through the use of short code tokens and they also deliver the content to your clients that is important to you. Please refer to this wiki article for more information about setting up system messaging.

Email Template Setup

Default email templates are used when clients receive receipts/messaging for payments, password resets, incident reports, permit invoice, and appeals submitted by users. By editing these templates you are adjusting these messages to include the desired text and images you prefer. Please refer to this wiki article for more information about setting up email templates.  

Invoice Template Setup

An admin has the ability to edit the look and feel of the invoice email template. Please refer to this wiki article to learn more about the various fields and how they can be added to the Invoice Email Template.

User Setup

Your Account Executive will help you determine what user types may be useful for you to setup and what the rules appropriate to those users may be. For example, you may want to allow Full-Time Students to park in different lots than Part-Time students. User Types will lay the groundwork for you to do this.  Once you have decided what types you will be using, you can use this wiki article to set them up.  

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Input your Offences 

OffenceAdmin  allows Administrators to add, remove and edit the offences that are used to issue Violations. Fine amounts are set and the discount for each offence is administered here.  You must populate your Ticket Type groups and your corresponding offenses. For information about this refer to this wiki article.

Setup your Handhelds and Printers

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Your Training Coordinator will go through using the handhelds but it is beneficial to work through the Android Handheld Wiki to make the training more meaningful for you.  In particular it is important to familiarize your self with the Best Practices for OPS-COM Android wiki article.

System Messaging & Template Setup

Your Account Executive will guide you through setting up the various system messaging in OPS-COM. For now, download the document below and use the sample information to create your own messaging.  If you have the messaging ready it will be a simple cut and paste to update the OPS-COM Message settings.

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Setting up Invoice Templates

OPS-COM will allow you to prepare/send invoices for permit purchases. The Invoicing feature is used to simplify the monthly billing/invoicing process for bulk payment of permit purchases.  For more information about setting up your Invoice Template refer to this wiki article.