Welcome to the OperationsCommander (OPS-COM) family! We are glad to have you. There is a lot to consider when you bring a new system online. This is an investment in your future that will ultimately save your organization time and money. This guide will outline the setups and information required to make this a successful smooth deployment. Below you will find all the information you need to get started with OPS-COM.
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Section 6 - Text2ParkMe Configuration
Text2Park allows users to utilize their personal cellphones SMS functionality to purchase parking in the system without the use of any special app. If you have purchased this module, we must set you up with a telephone number that your user's can text to. Please email support to let them know your preferred area code and location for setup.
Section 7 - Setup of OPS-COM Config and Admin Options
There are many options to be setup before you go live with OPS-COM. Your Account Executive will be coordinating the gathering of the following information. Please fill in the worksheets below and email them to support@ops-com.com
If you have any questions or concerns you can contact your Training Coordinator at any time by emailing support@ops-com.com
Graphics and Images Required
The following information is required to complete your setup. This information will be placed on the End-User portal. Please add the file names to the worksheet below and email the images and the worksheet to support@ops-com.com
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User Setup
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Electronic Funds Transfer Setup
OPS-COM can accept Electronic Funds Transfer (EFT) payments from your clients if you have done the necessary custom development to use this system. Currently, we only offer this service for the Royal Bank of Canada. Contact your Sales Representative if you are using another provider.
EFT is used as a recurring payment method when paying for permits through the rollover process only. EFT cannot be used in any other way in OPS-COM. For more information, refer to this wiki article.
Section 6 - Text2ParkMe Configuration
Text2Park allows users to utilize their personal cellphones SMS functionality to purchase parking in the system without the use of any special app. If you have purchased this module, we must set you up with a telephone number that your user's can text to. Please email support to let them know your preferred area code and location for setup.
Section 7 - Setup of OPS-COM Config and Admin Options
There are many options to be setup before you go live with OPS-COM. Your Account Executive will be coordinating the gathering of the following information. Please fill in the worksheets below and email them to support@ops-com.com
If you have any questions or concerns you can contact your Training Coordinator at any time by emailing support@ops-com.com
Graphics and Images Required
The following information is required to complete your setup. This information will be placed on the End-User portal. Please add the file names to the worksheet below and email the images and the worksheet to support@ops-com.com
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User Setup
Your Account Executive will help you determine what user types may be useful for you to setup and what the rules appropriate to those users may be. For example, you may want to allow Full-Time Students to park in different lots than Part-Time students. User Types will lay the groundwork for you to do this. Once you have decided what types you will be using, you can use this wiki article to set them up.
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Input your Offences
OffenceAdmin allows Administrators to add, remove and edit the offences that are used to issue Violations. Fine amounts are set and the discount for each offence is administered here. You must populate your Ticket Type groups and your corresponding offenses. For information about this refer to this wiki article.
System Messaging Setup
Your Account Executive will guide you through setting up the various system messaging in OPS-COM. For now, download the document below and use the sample information to create your own messaging. If you have the messaging ready it will be a simple cut and paste to update the OPS-COM Message settings.
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Setting up Invoice Templates
OPS-COM will allow you to prepare/send invoices for permit purchases. The Invoicing feature is used to simplify the monthly billing/invoicing process for bulk payment of permit purchases. For more information about setting up your Invoice Template refer to this wiki article.
Section 8 - Final Preparations before Go Live
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