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If you have purchased the hardware through the OPS-COM team, we will ship them directly to you with the software pre-loaded and the printer's paired. If you have sourced them yourself, you will need to follow the instructions in the wiki articles to complete the setup of your Android handheld units. You will also need to use the instructions in the wiki articles below to setup and pair your printers.
- Using your Google Account supplied by OPS-COM
- Setting Up your Handheld Units for the First Time
- Setting your Android for Auto-Updates
- Ticket Creation Settings
- Input your Offences
- Update your templates for emails and overdue communicationsSetting up your Ticket Footer
- Printer Setup
Your Training Coordinator will go through using the handhelds but it is beneficial to work through the Android Handheld Wiki to make the training more meaningful for you. In particular it is important to familiarize your self with the Best Practices for OPS-COM Android wiki article.