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Module 1 - User Management

  1. Quick registration

  2. User search

    1. How to edit a profile | Edit Lockers Tab | Edit Vehicles Tab | Edit Parking Tab | Payments Tab | History Tab | Complete History Tab |

      1. Basic information required (user type – admin can override/edit this field, username and email address; mailing address if hang tags are being mailed out)

      2. Check box at top of screen for “Allow user to login and mark account as active”

  3. How to Merge Users

  4. Emailing Users

  5. How to add/delete user types that appear on the user side and type of information to be filled in by each user type (Admin Options, User Types)

  6. How to sell lockers

  7. How to set up vehicles

    1. Add/remove DNTT (Do Not Ticket or Tow)

  8. How to sell parking permits

  9. How to make payments

    1. Types of Reimbursements

    2. Adjustments

    3. Cancel transactions

    4. Refunds

    5. Adjustments

  10. How to see the history

    1. Complete history

  11. How to see contact history (incidents only)

  12. How to create custom forms

  13. Highlight Reports

 



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Module 2 - Lockers | Locker Troubleshooting

  1. How to allocate lockers
  2. How to do locker building area admin
  3. How to manage locker allocations (Allocations button) | Allocate (Lockers) | Single Allocate (Lockers)  | Midnight List (Lockers)
  4. How to manage active locker allocations (Allocations button)
  5. Highlight reports

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Module 3 - Permit Management

  1. How to do permit allocate
  2. How to do pricing and lot admin
  3. How to manage permit allocations (Allocations button) | Allocate Permits | Single Allocate
  4. How to manage active permit allocations (Allocations button) | Permit Rollovers
  5. How to do lot zones 
  6. Hang tag printing 
  7. Access Cards/Barcodes (if required)
  8. Highlight reports

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Module 4 - Text2ParkMe (we need admin side wiki for T2P) 

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